Who Are We?
Codeplex is a software development house, & a key SPM & SearchLight software implementation partner, with extensive insurance industry expertise.
We have been providing innovative procurement & claim processing solutions to the South African & Namibian insurance industries since 2007.
We have gained a wealth of insurance & procurement knowledge over the last 15 years & are constantly working on improving our systems to better serve our clients.
What Do We Offer?
Our Two Primary Product Suites Are SPM and Searchlight
SPM works together with your claims system to manage service providers attending to your claims. SPM improves the quality of the interaction between claims staff, service providers, the broker & the client when servicing a claim.
The system does this by keeping all stakeholders informed of the claim progress while also tracking the interactions for audit purposes.
SPM improves turn-around-time & quality through ensuring that service level agreements are enforced. This means that SPM reduces your costs by directing spend & ensuring that contracted rates are adhered to.
SPM makes full use of web & mobile technology when interacting with stakeholders.
SearchLight Software allows you to easily manage your panel of approved & non approved service providers. SearchLight Software is used alongside SPM in the insurance industry to assist with your spend direction & performance management. SearchLight Software is also used in other industries to manage procurement processes.
SearchLight Software has a strong focus on making compliance easy (such as BEE, Insurance, & Tax). SearchLight Software simplifies large amounts of information by keeping the information on your service provider panel maintained & up to date.
SearchLight assists with managing staff in your procurement department & makes it easier to manage the entire contracting process; from creating contract templates to getting the service providers to sign the document electronically.
HOW CAN YOU USE THE SYSTEMS?
USE THE SOLUTIONS INDEPENDENTLY OR TOGETHER
Use the entire solution or pick the modules that you need. Let’s look at the features of the systems in more detail.
Vehicle Inspection, Assessing, Investigation, Towing & Upliftment, Salvage, Car Hire, Glass, Motor Body Repair
NON MOTOR MODULES:
Assessing, Salvage, Investigation, Content Replacement, Building, Plumbing, Surveys
Audatex, SMD, Auction Nation, FOGI, DEMS, DAS, AVIS, BIDVEST, EFS, ITC
(In both systems)
MOBILE ASSESSOR PLATFORM
FOCUS ON SPM
Manage Service Providers
FOCUS ON SEARCHLIGHT
Automatic reminders are sent to vendors of expired documents (typically BEE, Tax, Insurance). The update queue allows spend direction & critical information to be vetted before being applied to the system. Procurement spend direction rules are built in. These rules are customisable & can be based on BEE, commercials, quality, and so on.
Claims Portal for Procurement Purposes via SPM
Procurement spend direction rules are built in - rules are customisable. On & off platform spend can be consolidated & linked.